Ittria - Edinburgh

Laithan Brown

How can another company take information that your banking details and share it with a different company like rebel energy and then try and scam you out of money? At least rebel energy was actually listening to me and help me and actually removed my direct debit before payment went out and actually emailed me this information unlike this company setting up pass over my information and the bank details to set up a direct debit in the first place. This company is terrible and obviously doing fraudulent activity sharing peoples banking information

rachel soar

Fraudulently somehow got my details bank details name address email and tried to switch my energy supplier to rebel after reading reviews seems they do this another I have never even heard of your company or rebel energy luckily my supplier has put a stop to it

Andreas Kapetanios

I was using Ittria for two years and I am very dissapointed .... I highly recommend anyone thinking of using it to manage their bills on their own.. you will get much quicker support when talking to the utility companies directly and I was left with an outstanding payment on every single one of the services I was using.

Waqas S

Unreliable and dishonest company. Switched my energy supplier without permission despite clearly stating I had to wish for them to do so. Only found out I had been switched to some energy provider by the name of Rebel Energy over two months after this useless company (Ittria) fraudulently switched it over. Ended up having to pay way more than I was previously paying for energy and will no doubt be getting a further bill with exit fees which were not part of my previous energy supplier. Ittria is an absolute disgrace of a company and should be utterly ashamed for their appalling behaviour. Given the choice, I would most certainly not use this company for referencing or any other business. I would highly recommend this company be avoided at all costs.

Jill Taylor

Zero stars for this company. They notified rebel energy that i wanted to switch to them, gave them my name , address, phone number and bank details. The first I knew about this was when my bank told me a new direct debit had been set up for rebel energy ? Luckily i cancelled the direct debit and Octopus energy (my current provider) blocked the switch. Ittria did all of this without my permission and will not answer my question HOW DID YOU GET MY DETAILS & HOW DARE YOU HAVE THE AUDACITY TO SWITCH ME TO A NEW PROVIDER WITHOUT MY PERMISSION. I suspect Ittria claimed a finders fee from rebel energy. THIS COMPANY HAS BREACHED DATA PROTECTION AND ARE DISHONEST. AVOID THEM AT ALL COSTS. THEY ARE UNSCRUPULOUS SCAMMERS. To Ittria. You wont find me because the account isnt in my name.

Ailsa Judd

We used Ittria for utility notifcations and void period switches, commission was supposed to be paid to us as per our contract with them. Our portal showed what commission was due to us. I emailed them many times to request payment and they never got back to me. I also tried calling our accounts manager who stopped answering my calls. Very dishonest company!

I requested the commission well in advance of ending my contract. Your reply is simply an excuse not to pay what is owed.

Anthony Cummins

Need to cancel the £24 management fee because between these and better billing they don’t manage anything, bill in the winter was £202 fell to £177 no emails to explain or anything then 2 months leter we get an text form the council saying we owe them money, getting to the bottom of it itrria had “lost” our bill funnily enough we rang and they said we had to send it council saying they sent it to them, in the end ittria found it but wants us to pay it all in one go to clear the debit because of there mistake in this bad economical market, stopped replying to my emails asking for proof they paid our other bills because I’ve lost trust? Will only reply to my partner And then increasing our bill to to near £300 each our bill is more in the summer than in the winter and in an email explaining our bill brake down they contradict themselves saying we should use 3x more in the winter but our summer bill is more.

In short don’t use the staff have tried but it’s seems the company management are useless

Marta Schaper

Called them to sort couple of things out, got the feeling person “helping” me really didn’t want to work, was very rude.