One Stop Computer Shop - Lee's Summit, Missouri

Duncan Black

This is the second time I've been to One Stop Computer Shop. I normally do not write reviews but these people are insanely good at what they do I need to make sure other people hear about it. Not only were they fast and efficient in fixing my problem; they cleaned out my computer while they were at it, and gave me a data cable I was missing for free. These people also shared knowledge to help me finish my project- free of charge... and answered any questions I had. I seriously, seriously cannot recommend them enough.

Did I mention that they accept walk-ins, and charge half of BestBuy Instantly saved $50 just going here.

G.S. Holland

I have used these guys for two custom built systems. The first system was a power house, a screaming system that worked great for a number of years.

The second system was okay. There was a missing slot in the back where it looked liked they put in a card slot of some sort but removed it. For some reason, I never really thought to question it. If you get a computer from these guys and see something like it-question it. Question it seriously.

With my recent system, I have been experiencing some problems with it when trying to edit video. I took it into another local computer repair shop to look at it for me. I upgraded the RAM but he said I needed a video card.

He tried to install a couple video cards but neither worked. He realized there was a "dead spot" on the motherboard.

Same reason my USB drives on the front of my computer weren't working properly.

So it's logical to conclude that empty slot in the back was where they tried to install a video card, but instead of replacing the motherboard with one that properly works, they decided to sell me the computer without a proper video card. And also knowing full well there were "dead spots" in the motherboard.

Who does this? What kind of computer store worth any kind of reputation would treat a customer like this?

Another thing I found out was the heat sink they put in my unit was for AMD, but I am running on Intel. This is just sloppy work, and leaves a very bad impression.

Come to think of it, I recall after I got the computer, the CD/DVD drive wasn't working properly either. When I took it in, the guy working there got angry about it and broke the door off the drive. He installed another CD/DVD drive in a different slot. Hmmm... probably was an issue with that faulty mother board you put in there, I would imagine?

If you don't want a reliable system, want a computer place that cuts corners, out right ignores faulty equipment they put in their custom built systems, and charge you a premium price, this place is for you.

But I suggest if you want great service and a computer shop that actually takes pride in putting the best custom systems that will run for years and years to come, shop elsewhere.

I am giving two stars- one star for the horrible custom built they sold me a few years back that I now realize was faulty out their door, and one extra star for the custom build they sold me before that that actually ran like a champ.

The lack of consistency and lack of taking pride in their work and fixing issues that customers may not realize are a problem until years down the road is a reason to avoid these clowns. They don't value their customers at all. They treat them like putzes.

Goldie Owoo-Battlet

One Stop Computer Shop has been an absolute lifesaver for our non-profit, Cyber Creationz Tech. We needed help installing operating systems for the computers we use in our educational programs, and their team stepped up in a big way. Not only were they knowledgeable and efficient, but they also went above and beyond to ensure everything was perfectly configured to meet our needs. Highly recommend their services to anyone in need of reliable and professional IT support!

Kirk Wishne

Excellent customer service! The owner kept me up to date each step of the way on the work he was doing. He also made some great suggestions to us about options we had to fix our computer issues. I would highly recommend this locally owned shop to anyone needing help with their computer.

Axel Littlepage

I had a problem with my MSI Laptop not charging. The price was fair and my computer works. The guy who runs it is a very nice person who is seems pretty knowledgeable about his job. Overall a pretty great experience.

Julius Hubbard

One Stop Computer Shop is a great small business with a friendly and knowledgeable owner. In a world of corporate bureaucracy and automation, it’s extremely refreshing to deal with an actual person who’s willing to go the extra mile!

Tommy Leslie

Dropped off my computer due to some self inflicted attempt to repair myself. Dave was quick to get on and get me back up and running. He let me know most of the programs would be lost, but the files would still be there which was the case. Still better than losing it all and at least I knew prior to him working on it.

Very reasonable on pricing as well.

Kyle Boyce

I visited this local business to source some hardware for two older retro gaming PC's I've been building. I just can't say enough positive things about this business. The owner is helpful and very generous in providing what his customers need. For anyone else out there in the area getting into the hobby of vintage PC builds, this is a place worth checking out. Five-star, old school customer service you don't get many places these days.